Home > Software > WinDaq/XL > Forum > I just sent the data logger we bought from you to another company to run some tests for us. If they have problems using the logger is there a phone number where they can get some help or do they have to submit a support ticket?

I just sent the data logger we bought from you to another company to run some tests for us. If they have problems using the logger is there a phone number where they can get some help or do they have to submit a support ticket?

Jun 10, 2013
Rod Thomas wrote
Details are in the question above.
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2 Answers
Jun 10, 2013
Shawn agent wrote
Rod,

For the most efficient support, they should submit a ticket. If need be, we'll give them a call.

Regards,
Shawn MacDonald
Application Engineer
DATAQ Instruments Inc.
Jun 10, 2013
Rod Thomas wrote
OK, thanks.