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DI-720 and DI-730 Series USB Driver Installation for 64-bit Windows Vista and 64-bit Windows 7

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On this Page

Symptoms
Cause
Resolution
   Manually Install the drivers
Applies To

Symptoms

DI-720, DI-722, and DI-730 series USB drivers do not automatically install under Windows 7.

Cause

64-bit Windows 7 and 64-bit Windows Vista will not automatically install "unsigned" drivers.

Resolution

To resolve this issue:

Manually Install the drivers

Download the Drivers

Download the 64-bit DI-720/730 USB drivers from DATAQ Instruments (please note - this is a dead link and no longer available for download - for the latest drivers please submit a support ticket).

Disable Driver Signature Enforcement

When installing a DI-720/730 series, USB instrument on a 64-bit Windows Vista/7 PC, begin by disabling driver signature enforcement.*

  1. Reboot your PC and press the F8 key before Windows loads to enter the “Advanced Boot Options” menu.
  2. From the “Advanced Boot Options” menu, select “Disable Driver Signature Enforcement,” and press Enter.

Note: You must disable driver signature enforcement each time you reboot your PC.

Install the Drivers

  1. Once Windows has finished loading, plug your DI-720/730 series instrument into an available USB port.
  2. With the DI-720/730 connected, navigate to the Windows Device Manager (Start>>Computer>>Device Manager). You'll find the unit listed under “Other Devices” as an “Unknown Device.”
    Device Manager
  3. Right-click on the “Unknown Device” and choose “Update Driver Software…”
  4. Choose “Browse my Computer for driver software.” Navigate to the location of the driver and click “Next.”
    Update Driver Software
  5. When notified that “Windows can't verify the publisher of this driver software,” choose “Install this driver software anyway.”
    Windows Security Alert
  6. With the driver properly installed, your DI-720/730 series instrument will appear in the Windows Device Manager under “Universal Serial Bus controllers.”
    Windows Device Manager

Once the USB drivers are installed, you can install WinDaq Software.

Applies To

DI-720, DI-722, and DI-730 series USB products using 64-bit Windows Vista and 64-bit Windows 7.

* Disabling driver signature enforcement is a temporary measure that will no longer be necessary once the DI-720/730 USB driver is digitally signed by Microsoft. We are currently in the process of getting the driver signed.